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Επικοινωνία

156-677-124-442-2887 tsamis_optika@hotmail.com Κώστα Φρόντζου 4, Ιωάννινα
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Shipping Methods

Shipments – deliveries of orders are usually made 1-3 working days since the day of their confirmation.

In particular, orders delivered with our means are usually placed in 1-2 working days, Monday to Friday from 9:30 – 16:00 unless there is a different consultation with the customer.

More specifically, there are the following ways of sending – delivering orders:

1) By our own means

We deliver to your place orders which due to volume or weight can not or it is not advantageous to be sent by courier. We serve most areas of Greece however for your best service you can contact us for shipping and service areas.

2) Collection from the store

Whichever way you choose to place your order, you can pick it up for free, from our store.

Once the order is ready, we will notify you by email or phone to receive it.

Orders that remain unreceived from our store for more than 10 days are canceled, unless there is consultation with the customer.

Receipt hours

Monday – Wednesday – Saturday8:30am – 15:30pm

Tuesday – Thursday – Friday: 8: 30am – 19:30pm

3) Shipping by Courier

Orders in areas that are not served or for small packages, can be delivered to their destination with a partner company Courier.

* Note that due to the nature of our goods there is a case that their volume exceeds their actual weight and then they are calculated based on their volumetric weight depending on their dimensions (width x length x height / 5000). Shipping costs are therefore calculated based on the resulting volumetric weight.

** Note that shipping costs on some items are not calculated automatically when you complete your order. As soon as we receive it, we immediately inform you about the costs that arise and the ways of sending your order so that we can receive your final confirmation in order to proceed with its sending.

Maximum order weight that can be sent with the Courier company is 18kg.

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